We will happily, with proof of purchase offer a Full Refund or Exchange for all items received back within 30 Days of purchase. All sale items are strictly Refund or Exchange for all received back to us within 14 days of purchase.
We offer a free returns service using Royal Mail 48 Tracked returns, you can create your return at www.royalmail.com/track-my-return/create/1258
All Free Gifts/ Promotions must also be returned if no longer applicable, non-receipt will result in a charge for the goods not returned. Goods must be returned in perfect, resaleable condition, including any outer packaging of the product (eg. Wellington Box). This does not affect your statutory rights.
We strongly recommend you get proof of postage, as we cannot accept responsibility for parcels lost in transit without the proof of posting. You can track your return using the reference on the returns label on the Royal Mail website.
Where applicable we request that you provide the reason for the return so we can update our records and provide a better service going forward.