If you did not receive a Free Returns Label in your parcel, please contact us to request your Free Returns Label
We will happily, with proof of purchase offer a Full Refund or Exchange for all items received back within 30 Days of purchase. All sale items are strictly Refund or Exchange for all received back to us within 14 days of purchase.
All Free Gifts/ Promotions must also be returned if no longer applicable, non-receipt will result in a charge for the goods not returned. Goods must be returned in perfect, resaleable condition, including any outer packaging of the product (eg. Wellington Box). This does not affect your statutory rights. All underwear is strictly non-returnable.
Free Returns are for all UK items regardless of cost. This is via our own returns label, which can be found in your parcel. We strongly recommend that you obtain proof of posting. We cannot accept responsibility for parcels lost in transit without the proof of posting - However no additional insurance is necessary. Please return the item including your order information to:
Naturally Better You
10 St John Street